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View a Carrier's CSA score
Motor Carrier Measurement System

Thank you for taking the time to learn about Compliance Safety Accountability (CSA), formerly known as Comprehensive Safety Analysis. As you know, today’s transportation environment is very competitive. Shippers, enforcement and the general public have access to a carrier’s current scorecard and will have access in the future. CSA raises the bar by adding all violations to the mix and raising the threshold allowances. Lower percentiles are essential to a carrier’s ability to compete in a very competitive market. We thank our Business Capacity Owners (BCOs) and agents in advance for complying with all regulations. CSA is designed to measure Operator and Carrier behavior monthly; this means CSA scores will be calculated and changed monthly. As more carriers begin to comply with the regulations, the scores will improve. We cannot let down our guard. We must receive clean inspections to maintain our business standing. Thank you for doing your part.


Motor Carrier & Truck Operator Safety Performance
The Department of Transportation (DOT) accumulates all safety data on a motor carrier and compares the carrier’s safety performance to peer group carriers.

Safety data includes:

  • Accidents
  • Roadside/scale house inspections including all violations (out of service & non-out of service)
  • Carrier compliance reviews (DOT audits)

Carriers with safety scores above acceptable thresholds  see an increase in roadside inspections and ultimately open the door for audits and enforcement actions.

Carriers with safety scores  below acceptable thresholds are allowed to participate in Weight Station By-Pass systems (green lights at the scales) and are allowed fewer roadside inspections.

The Federal Motor Carrier Safety Administration (FMCSA) has created an operational model that takes into account most roadside violations and all DOT reportable crashes, assigns points and compares carriers based on a peer related algorithm.  The goal of CSA is to create a more efficient and effective way to reduce the number of commercial motor vehicle (CMV) crashes in the trucking industry and improve safety performance. CSA will identify motor carriers and truck operators with safety performance behavior problems and work with them to improve behavior, making our highways safer for everyone.

CSA focus:

  • Specific areas of truck operator behavior that are associated with crash risk
  • Individual violations on roadside inspections will be assigned to a behavior category and given point values
  • Violation point values and accident data will trigger intervention for the carrier allowing DOT to reach a greater percentage of the industry to improve behavior that is linked to crashes

FMCSA has created the Safety Measurement System (SMS) to identify safety performance problems of individual motor carriers and CMV operators.  The SMS is broken down into two distinct parts, the Carrier Safety Measurement System (CSMS) and the Driver Safety Measurement System (DSMS).

The CSMS will track all reportable crashes and roadside violations received by truck operators leased by the carrier. This data will be maintained for 24 months and will be used to assess the overall safety performance of the carrier. The CSMS will be available to the public.

The DSMS will track all DOT reportable crashes and roadside violations received by a truck operator regardless of which carrier he or she is currently employed with or leased to for 36 months.

CSA is already changing the way carriers  manage safety and compliance items.  Roadside inspections and accidents are tracked by assessing points against the carrier AND the truck operator.

  Behavior Analysis & Safety Improvement Categories (BASICs)

Carrier and Truck Operator behaviors will be measured by the BASICs.  Six BASICs will track behavior associated with CMV crashes.  The data will come from the violations received at roadside inspections, and are directly associated with the behaviors linked to crash risk.  The seventh BASIC, the Crash Indicator, tracks all DOT reportable accidents.


Separating roadside violations into six categories allows DOT to investigate the root cause of behaviors associated with crashes and apply intervention for specific behaviors. If a motor carrier has a problem in only the Driver Fitness BASIC, education and intervention designed for that specific BASIC can be applied to improve behavior in that area.

How Violations are Weighted for Severity

Violations within each BASIC are rated for severity based on how likely they are to cause or contribute to crashes.  Per DOT research, the more likely a violation is linked to crash risk, the higher the points are assigned to the violation.  Violations are assigned a severity weight from 1 (less severe) to 10 (most severe).

Points increase by 2 if an out-of-service (OOS) violation is issued.  For example, if a truck operator is issued a violation with a severity weight of 5 points and is placed OOS for it, 2 points will be added to the violation for a total of 7 points for severity.

How Time Affects the Weight of the Violations

Focus is on current behavior so recent events have a greater impact on a motor carrier’s and a truck operator’s BASIC scores than older events.

  • Motor carrier will be affected by any event 0 to 24 months old.

  • Truck operator will be affected by any event 0 to 36 months old.

  • Any event outside these time frames will not be included in a BASIC score.

  • See the chart below for an example of how a violation will be affected by the breakdown of time weights.


Safety Event Groups

Motor carriers are placed in safety event groups for each BASIC based on their number of safety events (inspections and crashes). This allows the safety behavior of a carrier to be compared with the safety behavior of carriers with similar number of safety events. Within each safety event group, a percentile is computed on a 0-100 scale for each carrier with 100% indicating the worst performance. This is the BASIC percentile ranking that will make up a carrier's and a truck operator's scorecard.

BASIC Scores & Clean Inspections

Clean inspections are always a positive event and will help improve a motor carrier and a truck operator’s BASIC scores.  It is important to understand that not all BASICs are affected by clean inspections.

BASIC Thresholds
Various threshold levels have been assigned to the BASICs to alert DOT when a carrier is deficient in any of the categories. All of Landstar’s carriers are assigned as Hazardous Materials transporters, so Landstar falls into the more stringent threshold levels set for hazmat carriers.

Carriers with scores higher that the set thresholds are subject to interventions which could include a warning letter with targeted inspections, or possibly an investigation. Each month, the crash and roadside data will be recalculated and the BASIC scores updated. DOT will be monitoring the carrier's performance anytime a BASIC is over the DOT allowable threshold.

Example: If a carrier’s Unsafe Driving BASIC is calculated at 60% (within the applicable safety event group) it means that 60% of the carrier’s peers have a better score in Unsafe Driving; only 40% of its peers are worse in this behavior category.

DOT Motor Carrier & Truck Operator Interventions

DOT will analyze a motor carrier’s BASIC scores monthly and will issue one or more of the following interventions if any BASIC score exceeds the threshold set by DOT.

Motor Carrier Intervention

  • Warning letter

    • A letter will be sent to the carrier if a BASIC score exceeds the set threshold. DOT will continue to monitor the carrier for signs of driver behavior improvement and roadside inspections will focus on this area of behavior that is showing problems. Failure to improve driver behavior will result in a DOT offsite or onsite investigation.

  • Targeted for roadside inspections

    • Example: An operator is at a scale house and the officer plans to do a Level 3, Driver Only inspection. The officer accesses the carrier's BASIC scores and finds the Vehicle Maintenance BASIC is above the threshold. The officer decides to conduct a Level 1, Full inspection to look more closely at the vehicle maintenance.

  • Offsite investigation

    • DOT investigation conducted by fax, email, and telephone.

  • Onsite investigation

    • DOT investigation at the carrier's headquarters.

  • Notice of violation

    • Official issuance of violation found during a DOT investigation.

  • Notice of claim

    • Fine assessed against the carrier as a result of a DOT investigation.

  • Voluntary cooperative safety plan

    • Safety plan devised by the carrier and the DOT investigator to improve driver behavior.

  • Unfit carrier (rulemaking pending)

    • DOT investigation results in carrier being ruled as "unfit" and operating authority will be revoked.

DOT may bypass the warning letter intervention completing for motor carriers with serious safety problems. If the driver behavior warrants it, the DOT may conduct offsite or onsite investigations without sending a warning letter to the carrier.

Example: The Fatigued Driving BASIC is a "stand alone" BASIC, meaning a deficient score in this area of driver behavior will elicit more attention from the DOT than other BASIC categories. If a carrier's Fatigued Driving BASIC exceeds the set threshold of 60%, the DOT will bypass the warning letter intervention and immediately move to audit the carrier's log program.

Truck Operator Intervention

Formal DOT intervention for a truck operator is not a part of CSA at this time. However, every operator must be aware of what could happen if their driving behavior results in violations.

Every operator will have a DSMS that will maintain a 36 month history of the operator's reportable crashed and roadside inspections. Similar to a report card, it is a tool designed for the DOT investigative officer to assess individual operator BASIC scores and violation detail during a carrier DOT audit. If a motor carrier is involved in an offsite or onsite DOT investigation and an operator is identified during the investigation as being a safety risk, DOT may contact the operator directly and assess a fine.

At a roadside inspection, a DOT officer will not have access to the full DSMS, but will be able to view an operator's previous inspections. This data may influence what level of inspection is conducted.

Example: An operator is at a scale house and the officer views the carrier's BASIC scores which are all below the threshold; low scores might trigger a Level 3, Driver Only inspection or no inspection at all. The officer then views the operator's personal inspection history and sees the operator has received a series of inspections that show a pattern of load securement violations. The officer decides to conduct a Level 1, Full inspection to look more closely at the equipment.

Separate from CSA, the Driver Pre-Employment Screening Program will be available to allow drivers and employing/leasing motor carriers to access a driver's roadside safety performance with the previous 3 years of roadside inspection detail and the previous 5 years of crash detail. With a driver's written consent, a motor carrier will be able to request this data before leasing the equipment and qualifying the driver. This will prevent an operator from jumping from carrier to carrier, making the operator accountable for roadside behavior.


Unsafe Driving BASIC

Breakdown of the BASICs

The six roadside violation BASICs have specific regulations assigned to them.  When a truck operator gets a roadside inspection violation, it will fall into one of the six BASICs that track the roadside behaviors.

The seventh BASIC tracks the consequences of the behaviors found in the first six BASICs, using data from reportable crashes.

Here we will breakdown each BASIC.  You will learn:

    •   What behavior falls into each BASIC
    •   Some of the regulations in each BASIC
    •   Some of the point values in each BASIC
    •   How roadside violations will relate to a carrier’s and a truck operator’s BASIC scores
    •   How reportable crashes will relate to a carrier’s and a truck operator’s BASIC scores

Unsafe Driving BASIC

The Unsafe Driving BASIC monitors moving violations in a CMV. This includes speeding, reckless driving, improper lane change, inattention, and texting.

A carrier can have a good safety record and consistently get green lights at the scale, however, if a truck operator is spotted by an officer speeding, following too close, or not using a seatbelt, this can give the officer good reason to stop and inspect the truck operator and equipment. Avoid moving violations by following all local, state, and federal regulations.


Unsafe Driving BASIC– sampling of violation points
Points Assessed Against Operator & Carrier


Speeding Violations


Roadside Violations vs. Citation

There are 3 scenarios that can occur when an operator is stopped for speeding on a roadside inspection.


All 3 scenarios result in CSA points, but only the one with the citation issued in addition to the roadside violation affects the operator's CDL.

Take control of your own point totals and don’t give an officer a reason to pull you over—always drive within the legal limits.

Landstar supports the “Click It or Ticket” campaign encouraging the use of seatbelts to save lives.  If a truck operator is stopped for an inspection, the seatbelt must remain fastened until the officer has seen it buckled. Seatbelt violation points are assessed against the carrier and operator for a total of 21 points [7 points x 3 (time weight) = 21 points]. 

Participate in Landstar’s Safety Thursday Conference call to receive more driving tips.  The call is on the third Thursday of every month at 12:00 noon EST, 1-877-717-5921.

Unsafe Driving Roadside Example

A truck operator is traveling 61 in a 55mph zone.  An officer pulls the operator  in at the scale house and conducts a Level 2, Walk Around inspection and finds additional violations.  The chart below shows the point values for the violations received.   These points will be assessed against the motor carrier and the truck operator.  If this operator had followed the posted speed limit and kept up with daily equipment inspections, this inspection may not have occurred.


Fatigued Driving BASIC

The Fatigued Driving BASIC monitors the behavior of truck operators who are ill, fatigued, or out of compliance with the hours-of-service (HOS) regulations.  Violations in this BASIC include HOS, log book not current, and driving while fatigued.

Great focus is being placed on fatigue within the trucking industry. Operators are required to comply with HOS requirements at all times and to accurately log daily events as they occur.

Fatigued Driving BASIC– sampling of violation points
Points Assessed Against Operator & Carrier


Log violations are preventable.  Logging events as they occur, correctly adding the hours driven and rest taken, and completing the log at the end of the day will help to avoid these violations.  Planning your trip before you get on the road is also important to staying in compliance with the HOS rules.  If you have concerns about meeting the requirements of the load, discuss your available hours with the agent BEFORE taking the load to avoid problems en route.  Plan ahead for where you are going to stop to rest at the end of your work day; it is illegal  to drive over the legal hours to find a safe parking space. 

Prior to CSA, form and manner violations such as, not listing the total miles driven or not totaling the grid hours, were issued as violations on the roadside inspection reports, but they did not affect a motor carrier’s overall driver safety score.  With implementation of CSA, any log violation, regardless of whether OOS or non-OOS, will result in points being assessed against the operator’s and the carrier’s Fatigued Driving BASIC.  Always make sure your log is completed at the end of every day.  Leaving any required section blank on the log sheet will give the carrier and the operator points if a violation is issued. 

Here are ways to avoid common log violations:

Always update your log before you start driving. 

Violation = Record of duty status not current; 5 points x 3 (time weight) = 15 points. 

This is important not only when you first start your work day, but also when you stop for fuel, or a break.  Every time you stop and start driving you need to update your log to the most current duty status change, including listing the location for each stop. See example below


Always update your log after taking a day off. 

Violation = Failing to retain previous 7 days’ of logs;  5 points x 3 (time weight) = 15 points. 

We all enjoy taking time off from our normal work schedules, but remember to update your logs before you get back on the road. 

Always record your events when they occur. 

Violation = False report of record of duty status;  7 points x 3 (time weight) = 21 points. 

When you pull up to a scale house, the officer can access not only your roadside performance, but the location of your previous inspections and scale crossings, including a state’s point of entry (POE).  The officer can use this data to verify the accuracy of your logs.  Officers no longer need to rely solely on receipts in your truck and false log violations may be issued if the data does not match.

 Fatigued Driving Roadside Example

A truck operator has been stopped at a scale house for a Level 3, Driver Only inspection.  Multiple violations are found; log not current (last entry was 3 days ago), and a scale crossing from earlier in the week in another state does not match the log. The chart below shows the point value for each violation. The violation severity weight is multiplied by 3 as the violation date is within the last 12 months.



Driver Fitness BASIC

The Driver Fitness BASIC monitors the operations of CMVs by truck operators who are unfit to operate a CMV due to lack of training, experience, or medical qualification.  This includes failure to have a valid and appropriate CDL and being medically unqualified to operate a CMV.

Focus has been on truck operators’ health and proper training.  A truck operator must have a current medical certification card and CDL while operating a CMV.  Hauling hazardous materials requires the proper CDL endorsement and carrier Haz Mat  certification card.  Points will be assessed against the truck operator and carrier if these requirements are not met.

Truck operators are required by law to get a new physical after they have been out for medical reasons.  Points will be assessed to the truck operator and the carrier if the DOT physical is not completed prior to operating a CMV.

CDL suspensions are also assessed high points.  To avoid suspensions, truck operators must keep the address on their CDL current to allow the state to communicate with them. Some of the most common suspensions for CDLs are: lacking proper insurance (usually on vehicles sold or sitting), the state not having a copy of the DOT physical (where required), unpaid citations, and unpaid child support.


Driver Fitness BASIC– sampling of violation points
Points Assessed Against Operator & Carrier


Eight points will be assessed if an operator is found operating a CMV with multiple CDLs.  This violation is linked to crash risk because the first CDL most likely has multiple violations associated with it. 

Operators must have a valid CDL with appropriate endorsements and  be qualified with Landstar to operate equipment leased to Landstar.  If an operator is not qualified, Landstar and the operator are each assessed 8 points.

DOT required operators to be medically qualified to operate a CMV. An operator must remember to replace his or her expired medical card with the renewed card when a new physical is completed. If an operator provides an expired medical card to an officer a violation will be issued.


Driver Fitness Roadside Example

A truck operator is stopped for a roadside inspection during Commercial Vehicle Safety Alliance's annual Roadcheck event.  During the Level 3, Driver Only inspection, the officer runs a check on the truck operator’s CDL.  The CDL is suspended due to an unpaid speeding ticket received last year.  The state mailed notification of the citation and the payment due to the address on the CDL.  This notification was never received because the truck operator had moved and failed to update his address with the state.  When the officer reviewed the log book, today’s log was not updated since the sleeper berth this morning.  A violation is issued for log not current.  Below are the points assessed against the motor carrier and the truck operator.


Controlled Substances & Alcohol BASIC


The Controlled Substances and Alcohol BASIC monitors the behavior of truck operators who are impaired due to alcohol, illegal drugs, and misuse of prescription or over-the-counter medications while operating a CMV.  Violations include using or being in possession of drugs or alcohol.

Recent focus has been on prescription medications that should not be taken while operating a CMV. A truck operator must verify with the doctor that a prescribed medication is acceptable to take while operating a CMV. If a violation is received for prescription medication in the CMV, not knowing the medication was not allowed will not be an acceptable defense. Even if an operator is not currently taking the medication, but it is in the CMV or it is not the operator's prescription, a violation will be issued. Educate yourself about your medications before you get behind the wheel of a CMV.

This BASIC also includes possession of alcohol within the CMV.  Possession of alcohol is only acceptable while operating a CMV if it is manifested and transported as part of a shipment.  An unopened alcohol container (any amount of alcohol content) is not allowed in the tractor.  Do not carry alcohol (including an empty container) in your vehicle under any circumstance. 


Controlled Substances & Alcohol BASIC– sampling of violation points
Points Assessed Against Operator & Carrier
The complete list of BASIC violation points is available at the end of the course.

The violations above are the only violations found within this BASIC.  Truck operators are not authorized to use drugs or be on duty and be in the possession of drugs.  Alcohol use is not allowed within 4 hours of going on duty or while operating a CMV.  Possession of alcohol is not allowed in the CMV.

Any violation in this BASIC will result in an OOS violation, so 2 points will always be added to the original point value.

Landstar has a zero tolerance policy for drugs and alcohol.  Any violation in this BASIC will result in cancelation of the Landstar lease and the truck operator will not be eligible for requalification as a BCO / operator.

Controlled Substance & Alcohol Roadside Example


A truck operator is stopped at the scale house for a Level 3, Driver Only inspection.  When the cab door is opened, the officer notices the front of the cab is full of trash.  He asks to enter the cab and finds an unopened bottle of wine in the sleeper.  The truck operator is taking it home as a gift for a friend. The chart below shows the point value for the violation.  The violation severity weight is multiplied by 3 because the violation date is within the last 12 months.  DOT will place the truck operator OOS for 24 hours.


If this operator is leased to Landstar, the lease will be canceled and will not be eligible for requalification as a BCO / operator.

Vehicle Maintenance BASIC

The Vehicle Maintenance BASIC monitors when CMVs have failure due to improper or inadequate maintenance.  Example violations are brakes, lights, and other mechanical defects, and failure to make required repairs.

Landstar - every BCO, operator, agent, shipper and employee – is counting on having safe equipment on the road.  When a crash report cites mechanical failure as a contributing factor, DOT will use roadside inspections and on-site audits to identify additional patterns of this behavior.  In order to avoid violations in this BASIC, BCOs and operators must be diligent about scheduled maintenance and required inspections, in addition to multiple daily checks while on the road.  All paperwork must be submitted to Landstar’s Compliance Department in a timely manner.

Vehicle Maintenance BASIC – sampling of violation points
Points Assessed Against Operator & Carrier
The complete list of BASIC violation points is available at the end of the course.


If you see a nail in your tire, have it fixed now.  Don’t wait for it to cause a leak which will give you 24 points [8 points x 3 (time weight) = 24 points]. 

If you have a light out and you have a spare in your truck, stop and change it now.  If you don’t have a spare, get one at the next available location and make the repair.  Don’t wait until tomorrow and risk getting 18 points on your next inspection [6 points x 3 (time weight) = 18 points]. 

Check your equipment before you get on the road and throughout the day to find defects and fix them before an officer finds them.  All inspections must be logged on the Daily Vehicle Inspection Report (DVIR).  Be sure to log any defect you find or that is reported to you on your DVIR every day until the violation has been corrected.

Vehicle Maintenance Roadside Example

An officer in the scale house uses his binoculars to see if truck operators are wearing their seatbelts.  He sees an operator buckling his seatbelt on the way in, so the officer stops him for a Level 1, Full inspection.  He discovers many equipment violations.  Regular maintenance and inspections would have prevented these violations.


Cargo Related BASIC

The Cargo Related BASIC monitors not only load securement of any cargo, but also all hazardous material regulations.  Example violations include improper load securement, failing to block and brace cargo, and hazardous material handling.

Focus will be placed on CMV incidents resulting from shifting loads, spilled or dropped cargo, and unsafe handling of hazardous materials within the trucking industry and how it relates to crash risk.  A securement violation will be more heavily weighted due to the fact shifting and falling cargo contributes to crash involvement.

Cargo Related BASIC– sampling of violation points
Points Assessed Against Driver & Carrier
The complete list of BASIC violation points is available at the end of the course.


There are 49 load securement related violations that carry a severity weight of 10 points with an added OOS violation of 2 points. Proper cargo securement is essential. All loads need to be inspected while at the customer and within the first 50 miles, when straps and chains are likely to loosen. Loads must then be inspected, every 150 miles or 3 hours, whichever occurs first,  when there is a change of duty status, and at every stop. Do not be complacent about your load. Verify the securement devices are defect free and satisfy the working load limit requirements.

If a road has a pothole or uneven road surface, stop at a safe spot to ensure your securement devices did not become loose. A loose tiedown is something an officer can see from a distance and will likely give you a red light.

Attention to all platform haulers:  If you do not have a headerboard, regulations state you must add an extra strap in the first 10' to properly secure cargo to a trailer not equipped with a headerboard. 

If hauling metal coils into or out of Alabama, be sure to comply with Alabama law requiring online training. Go to: for information.

Hazmat violations range from 1 to 10 points. If an operator hauls a hazmat load it is imperative that the regulations for hazmat loads are understood. An operator should always have the Hazmat Compliance Pocketbook available as a resource when hauling hazmat loads. Keep the Hazmat Emergency Response Guidebook with the hazmat shipping papers (paperwork on top of the book), within immediate reach with seatbelt fastened, and readily visible to an officer if not in the driver's door pouch. Know what guide number(s) apply to the materials being transported.

Missing or damaged placards is the most common hazmat violation. To avoid this violation, placard shields are available to all truck operators by either e-mailing the Hazmat department at or you may pick some up at an orientation center.

Size and weight violations are not assigned CSA points, but will still be issued at roadside inspections and will be part of the carrier's and the truck operator's roadside inspection history. Increased attention  at the scales may occur if a carrier or a truck operator has a pattern of size and weight violations. An operator should always be aware of being over axle or in violation of state king pin laws (more information is available at Once the load is hooked to the tractor, the operator is responsible for the load regardless of whether it was pre-loaded or pre-sealed. Even if the shipper agrees to pay the fine if the load is overweight, it is the BCO and Landstar who will get the violations from a roadside inspection. Landstar's Safety Field Managers can facilitate a MUST visit (Mutual Understanding of Safety Together) with a customer if there is a need to educate on this or other safety concerns. Contact Landstar's Safety Department for more information on scheduling a MUST visit.

Cargo Related Roadside Example

A Truck operator is stopped at the scale house for a Level 2, Walk Around inspection. Violations are found concerning the load securement. The chart below shows the point value for each violation. The violation severity weight is multiplied by 3 as the violation date is within the last 12 months.


Landstar BCO's and operators can get hands-on training on proper load securement at the St. Augustine Orientation Center. Contact the orientation center for information on class availability.


Crash Indicator BASIC

The Crash Indicator works differently from the other BASICs.  The first six BASICs measure the behaviors of carriers and truck operators as seen through roadside inspection violations.  The Crash Indicator is not a record of behavior, but is the consequence of the behavior.

It is important to note that ALL reportable crashes will affect a carrier’s or truck operator’s score in the Crash Indicator BASIC.  The scoring process does not take into consideration whether a crash was preventable or not. 

Crash data is stored for the same amount of time as roadside violations.  A carrier’s crash data is stored for 24 months; a truck operator’s crash data is stored for 36 months and will include all DOT reportable crashes, regardless of how many carriers the operator was with during that time frame.  An accident is reportable if a vehicle requires towing, if there is an injury, or a fatality.  Reportable crashes in a carrier’s Crash Indicator are measured for severity and time in conjunction with total number of tractors and vehicle miles traveled. The carrier is then given a percentile rank relative to its safety event group. The charts below show the severity weights and how a reportable crash will be affected by the breakdown of time weights.

Avoiding crashes must be a primary focus for all Landstar operators.  Preventability and fault have no bearing on assigned points in the Crash Indicator, so drive defensively!


Violations on Roadside Inspections

OOS Violations

If a Landstar operator receives an OOS violation on a roadside inspection, the following actions must take place:

  • Log OOS violation – OOS time needs to be honored before operating a CMV
  • Equipment OOS violation– required repair must be completed before operating the CMV
  • The inspection and proof of repair AND receipts must be faxed or e-mailed to Landstar’s Compliance Department within 24 hours of the inspection (BCO should keep a copy for his or her records).

 Jumping an out of service order is unsafe and illegal!!

If an operator is found operating a CMV before the OOS requirements are met, the operator will receive another roadside inspection with a “jumping an OOS order” violation listed.

If a Landstar BCO or operator violates an OOS order, the lease will be canceled and will not be eligible for requalification as a BCO / operator.

Federal Regulation 393.51 Table 4 mandates CDL suspension for up to one year if a truck operator is found running on an out of service order.


Non-OOS Violations

If a Landstar operator receives a non-OOS violation on a roadside inspection, the following actions must take place:

  • Federal law allows non-OOS repairs to be made prior to the next dispatch; however, repairs should be made immediately as the operator can be pulled over again and be issued a 2nd violation for the same defect.   
  • The inspection must be faxed or e-mailed to Landstar’s Compliance Department within 24 hours (BCO should keep a copy for his or her records).
  • Proof of repair AND receipts (when applicable) must be faxed or e-mailed to Landstar’s Compliance Department as soon as the repair has been completed. 

Violations on Roadside Inspections

  • Landstar is required by federal law to certify the violations have been corrected within 15 days of the inspection date. 
  • Failure to submit certification within 15 days can result in Landstar losing its operating authority within the state and being issued a fine.
  • If this occurs, an innocent Landstar operator may be stopped and held at one of the state’s inspection facilities until the necessary fines have been paid.
  • Fines will be back charged to the original BCO that did not comply with correcting the violation and submitting proof of correction to Landstar within the specified time requirements.

Roadside Inspection Report

Here is an example of a typical roadside inspection report.  Not all states use the same format, but each inspection report will list the same required information.  We will review in detail specific areas of the report.

  1. Inspection Level
  2. Brake Adjustments
  3. Violations
  4. Hazmat
  5. Additional Notes



1. Inspection Level

Inspection Level is recorded on each roadside inspection.  The example here is a Level 1 – Full inspection.



There are 7 inspection levels:

Level 1 – Full; covers CDL, medical card, logs, DVIR, shipping papers, and complete inspection of equipment.

Level 2 – Walk-Around; covers CDL, medical card, logs, DVIR, shipping papers, and inspection of equipment items that do not require physically getting under the equipment.

Level 3 – Driver Only; includes CDL, medical card, logs, DVIR, and shipping papers.

Level 4 – Special; includes onetime examination of a particular item.

Level 5 – Vehicle Only; includes a complete inspection of equipment, without the operator present.

Level 6 – Radioactive Materials; loads with radioactive materials.

Level 7 – Jurisdictional Mandated; includes school buses, limousines, taxis, etc.


2. Brake Adjustments

During a Level 1 – Full inspection, the inspector will get under the equipment and measure the push rod travel on the brakes.  The measurements will be recorded in the “Brake Adjustments” section of the inspection form.

  • If a brake is inoperable, it will be listed as “INOP” as shown in the first example.
  • If a brake is out of adjustment, the measurement will be highlighted as shown in the second example.


3. Violations

The “Violations” section of the inspection report records the information collected during the inspection concerning all violations that were discovered.  This section should be reviewed carefully for full understanding of any violations issued.


4. Hazmat

The inspection report lists if the inspection was performed while the equipment was loaded with Hazardous materials. 


5. Additional Notes

On every inspection report, there is space for additional comments concerning OOS violations and carrier certification.  This information is in fine print, so operators must be sure to read this section carefully.

  1. If the truck operator is placed OOS, this section states the number of hours off duty required, or what conditions must be met before operating a CMV.
  2. If the equipment is placed OOS, this section states the vehicle cannot be operated until the defect is repaired.
  3. This section states the report must be submitted to the carrier, and has a space for the repairer to sign stating the vehicle defect has been repaired.
  4. The carrier must certify all violations have been corrected and must sign this section and return the report to the state within 15 days of the inspection date.




How to Have a Successful Roadside Inspection

Make a good first impression.  Be pleasant to the officer at the start of the inspection, and hand over any paperwork that is requested.  Starting off on the right foot can set the stage for a stress free inspection.

Avoid arguing with the officer.  If you disagree with a violation, remain calm.  Ask the officer why the violation was issued.  If you still are in disagreement, you can contact Landstar’s Compliance Department to get assistance on understanding the violation. 

Be diligent in reviewing the roadside inspection report.  Do not sign the report without knowing what violations have been issued and what OOS criteria need to be met, if applicable.  Do not leave the inspection site if you do not understand the information listed on the report.

Make sure all OOS violations have been satisfied before you leave the inspections facility. Complete all OOS repairs and driver OOS time before you leave the site. If you leave before meeting the OOS criteria, you can be stopped and issued another violation for jumping an OOS order and your lease with Landstar will be cancelled.

Make non-OOS equipment repairs as soon as possible after the inspection.  Do not wait to complete the load.  You may get stopped for another roadside inspection and receive a 2nd violation for the same item.  If this occurs, it will double the amount of points assessed against you and Landstar.

Log your inspection before you leave the inspection site.  Keeping your log current to the last change of duty status is imperative.  If you get stopped at the next scale house, the officer will be able to view the time and location of your previous stop and will verify that the stop is recorded on your daily log.  If it is not, you will receive a violation for log not current worth 15 points [5 points x 3 (time weight) = 15 points].

 Power of One

Attention Landstar Operators:
Your Record is Your Resume

Violations you receive at a roadside inspection will follow you for 36 months, regardless of the carrier. Performance at the roadside inspection becomes part of a carrier's and operator's "report card" tracking behavior.

The most frequently asked question from our BCOs is “What’s the magic number?”  When will their leases be cancelled due to CSA points?  There is no “magic number” at this time.  CSA is about educating the industry on driver behavior and what specific areas need to be improved for a carrier or an operator.  The goal is to know your point totals, what areas of behavior they fall in, and what can be done differently to prevent future violations from occurring.  Landstar and DOT will be looking for behavioral changes and a reduction in roadside violations. 

You have the power to control what is on your record…

ü  Keep your equipment in good working condition

ü  Keep your log book current to the last change of duty status and accurate

ü  Keep your paperwork current and in order

ü  Ensure your load is secure and weight is distributed properly

ü  Practice safe driving habits

Creating a discipline of behavior that avoids violations on roadside inspections will help you have one of the best “report cards” in the industry. 

If you have a strong safety performance record, keep up the good work!  Thank you for your diligence in keeping safety and compliance as a focus in your daily activities.

If your safety performance record is not as good as it could be, now is the time to make some changes.  Look at your daily routine and determine where you can make changes to improve your “report card”.  Make those necessary changes and start enjoying clean inspections!

Every Landstar clean inspection will be entered into a monthly drawing for a free set of steer tires!

Your record is your resume.

Your record follows you through your career.

Make your record the best it can be.

Attention Agents and Landstar Employees:

Your Help Is Needed

We all need to do our part to ensure that Landstar has the best safety performance record in the industry.

If you hear about a situation that may lead to a violation, or you suspect an operator or equipment is out of compliance, contact Landstar’s Compliance Department immediately so the issue can be investigated.

We all need to be proactive and help each other create the discipline of behavior that is needed to avoid roadside inspection violations and crashes. 

  • If a Landstar operator’s BASIC scores escalate it can lead to cancellation of the lease. 
  • If Landstar’s BASIC scores escalate it can lead to further DOT scrutiny including interventions, audits, and more inspections.  In the future, DOT is planning on linking a carrier’s safety rating to BASIC scores and ultimately shut down the carrier if roadside performance does not improve.

We need to avoid the escalation of both our operators and Landstar’s BASIC scores and work together to maintain our strong safety performance standard as an industry leader.


Power of One!

You say to yourself, as a Landstar operator, my one OOS violation will not affect Landstar.  One inspection could never make or break a compliance program. 

Every inspection is important!

Here is why:

If a carrier has 20 roadside hazmat inspections in the past 12 months, and one of those inspections is your OOS hazmat violation, you think it is no big deal.

Hazmat OOS rate is calculated by dividing the number of OOS hazmat violations by the total number of hazmat inspections.

1 OOS violation divided by 20 inspections = 5% OOS.  A 5% hazmat OOS rate would cause the carrier to lose their Safety Permit which allows the carrier to transport certain classes of hazardous material.

1 OOS violation does matter and hurts everyone!


Power of One!

Be proactive and avoid complacency.  CSA requires a greater attention to detail from all of us.  Clean inspections will help our scores.  The time to act is now. 


The choices you make are yours…

But please make them wisely…

Because the choices you make…

Become Landstar’s.  

Thank you for your preparation and efforts to change behavior in order to improve Landstar's CSA safety evaluation. 

For more information on CSA, please visit the official website at or click on the stay connected link located at the bottom of the Topic Outline of this course.

A complete list of BASIC violation point values is located at the bottom of the Topic Outline of this course. 

Please contact Landstar's Compliance Department if you have any questions.